Privacy policy

Privacy Policy for Calm Connections Network LIMITED

PROTECTING YOUR PRIVACY
At Calm Connections Network LIMITED, we are committed to protecting the privacy and security of our customers and site visitors. This statement explains how we collect and use your personal data. If you have any questions about how we protect your privacy, please contact us at MauriceDavid82698@outlook.com.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for delivery or return, we imply your consent to collect and use it for that specific reason.

If we ask for your personal information for secondary reasons, like marketing, we will either ask you directly for your express consent or provide an opportunity to decline.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information anytime by contacting us at MauriceDavid82698@outlook.com or mailing us at:

Calm Connections Network LIMITED
9 Felix Lane
SIBLE HEDINGHAM CO9 5ED
United Kingdom

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services. Your data is stored through Shopify’s secure data storage.

Payment Information:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data, which is encrypted through Payment Card Industry Data Security Standards (PCI-DSS). Your transaction data is stored only as long as necessary to complete the transaction and is deleted afterward.

For more insight, review Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers we use will only collect, use, and disclose your information as necessary to perform the services they provide to us.

Certain third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies regarding your purchase-related information. We recommend reviewing their privacy policies to understand how your personal information will be handled.

In particular, remember that certain providers may be located in a different jurisdiction than you or us. As such, your information may be subject to the laws of the jurisdiction(s) where the service provider or its facilities are located.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional industry standards.

SECTION 7 - COOKIES

We use cookies to enhance your browsing experience. Here is a list of cookies we use:

  • _session_id: Unique token, sessional. Allows Shopify to store information about your session.
  • _shopify_visit: No data held, persistent for 30 minutes. Used to record the number of visits.
  • _shopify_uniq: No data held, expires at midnight of the next day. Counts visits by a single customer.
  • cart: Unique token, persistent for 2 weeks. Stores contents of your cart.
  • _secure_session_id: Unique token, sessional.
  • storefront_digest: Unique token, indefinite. Used if the shop has a password.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given us consent for any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting. If we make significant changes, we will notify you to ensure you are aware of what information we collect and how we use or disclose it.

SECTION 10 - QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at:

  • Trade Name: Calm Connections Network LIMITED
  • Phone Number: +44 7785294320
  • Email: MauriceDavid82698@outlook.com
  • Physical Address: 9 Felix Lane, SIBLE HEDINGHAM CO9 5ED, United Kingdom

We are committed to protecting your privacy and ensuring that your personal information is handled with care. Thank you for choosing Calm Connections Network LIMITED!